Terms & Conditions

 

 

(Subject to Licence)

1.) This is an 18 years+ event and all wishing to attend will require a ticket.

 

2.) Proof of age will be required on entry to the event and at all bars when alcohol is being purchased if you are luck enough to look under 25 as the event will be operating a very strict Challenge 25 policy. 

 

3.) No alcohol can be brought into the event.

 

4.) No food can be brought into the event. There will be a variety of food and drink outlets available at the event. If you have any dietary/medical requirements please email info@oktoberfestguildford.co.uk by 1st September 2017.

 

5.) Valid forms of ID include in-date photo driving licence and passport only.

 

6.) We reserve the right to refuse admission or request that you leave the event at any time.

 

7.) We operate a last entry policy, which will be 2 hours after each session opens, i.e Day sessions 14:00 last entry, Evening sessions 20:00 last entry.

 

8.) We operate a no re-entry policy, i.e once you have entered the event site you can not leave and re-enter again.

 

9.) Fair usage policy will apply.

 

10.) Tickets purchased are date specific so please make sure you buy the ticket for the correct day. Tickets cannot be exchanged or refunded. Lost tickets cannot be replaced.

 

11.) No fires or BBQs on site.

 

12.) There will be 100% bag search policy on all bags brought into the event.

 

13.) No bicycles are allowed on the event site.

 

14.) You may be subject to searching at any time during the event.

 

15.) The management reserves the right to make any alteration to the advertised programme.

 

16.) Registered guide/assistance dogs are permitted; no other animals are allowed into the event.

 

17.) Visitors are to cooperate with and obey instructions or directions given by the event stewards.

 

18.) Visitors are reminded that they are not to act in a way that is offensive, obscene or derogatory in nature, or defamatory to any third party.

 

19.) Camping chairs and similar seating will not be permitted on site.

 

20.) "VIP area" and "seating area" ticket holders will exchange their ticket for the relevant wristband on entry to the event.

 

21.) "VIP area" ticket holders will be shown to their reserved table by a member of staff upon entry. No swapping of tables is permitted.

 

22.) "Seating area" ticket holders will have access to the un-reserved seating area. This will be shared tables and benches in true Oktoberfest style.

 

23.) Anyone found in the "VIP area" or "seating area" without their wristband may be asked to leave the event.

 

24.) Anyone found dancing on tables, benches, chairs, etc or acting inappropriately may be asked to leave the event.

 

25.) All caterers and retailers located within the event site will not be accessible over the weekend without an Oktoberfest Ticket.

 

26.) Illegal substances, drugs and/or legal highs and herbal highs will not be tolerated. Bag searches will be in operation and if you are found to be in possession or using any such substances you will be evicted from the event site and/or be handed over to the police.

 

27.) Ensure you look into travel arrangements before you buy your tickets. While we make every effort to help and advise on travel options on our website, we cannot give refunds for problems with getting to and from the event.

 

28.) If the event is cancelled, the organisers shall not be liable for any costs or expenses incurred by the ticket holder, including but not limited to the ticket cost, transportation & accommodation costs or any other losses of any kind. 

 

29.) The taking of photographs and footage for commercial use is prohibited unless arranged with the event organisers. While we allow cameras and tripods, very large lenses are not permitted.

 

30.) The event may be photographed, filmed or recorded. Buying a ticket affirms your consent to the photographing, filming and sound recording of yourself as a member of the audience. If you have any objection, should this happen when you attend a show or event, please contact a member of the Event Team.

 

31.) No glass containers of any kind are permitted at the event.

 

32.) There will be no refunds.

 

33.) We reserve the right to change and amend these terms and conditions from time to time.